• USF IT Remote Support is available from 7:30AM to 5PM, Monday through Friday. Hours may vary during the holidays.
  
  If you require assistance outside those hours, our phone lines may be open. Please call 813-974-4357 for assistance, or please visit http:// USF IT Service Desk
  for additional support options.
  
  Remote Support will resume Tuesday at 7:30am EST.

Important Messages

• PASSWORD, NETID ACTIVATION, & LOGIN ISSUES --- For faster assistance please call 813-974-HELP (4357) or visit http:// USF IT Chat Support for more information.
• Session Key is not required. If you were given a session key, enter it in the box below and click the submit button next to that box. If you don't have a session key, please fill out the Issue Submission form, and click Submit to start a session with a remote support technician.
• Remote Support technicians are available to assist with computer issues Monday-Friday, 7:30am-5pm. Outside of those hours please call (813) 974-4357, or visit http:// USF IT Service Desk for assistance.
• If you are an Alumni, and have lost access to your USF GMail please refer to this link for more information on the announcement from October, 2023. http:// What's Changing One Year After Graduation